What information we collect when you use Zero7, how we store it, and whether we ever share it — it's all laid out here in plain language. No hidden clauses.
We don't just say we protect your personal data — we actually do.
Only the minimum data necessary is collected. We never ask for information we don't need.
All your data is stored on servers secured with AES-256 encryption. It is virtually impossible for hackers to access.
Your name, phone number, or any personal information is never sold to advertisers or third parties.
Zero7 only sends essential account-related messages. You won't be bothered with unwanted marketing.
Update your information or request deletion at any time. We will act within 72 hours.
Our security team conducts regular system audits to ensure your data remains protected.
Your privacy is our top priority at Zero7. When you use our platform, we collect certain information — but only to improve your experience and keep our services secure. This Privacy Policy is fully transparent about what data is collected, why it's collected, and how it's protected.
This policy applies to the Zero7 website (zero7.app), mobile app, and all related services. By using the platform, you agree to this policy.
In brief: We don't sell your data, share it unnecessarily, or use it for marketing without your consent. Your data, your control.
When you create an account on Zero7 and during subsequent use, we collect the following types of information:
| Data Type | Example | Collection Point |
|---|---|---|
| Identity Information | Full name, date of birth, gender | At Registration |
| Contact Information | Mobile number, email, address | At Registration |
| Identity Verification (KYC) | NID number, passport, selfie | Before Withdrawal |
| Financial Information | BKash/Nagad number, transaction history | At the Time of Payment |
| Technical Information | IP address, device ID, browser | Automatically |
| Usage Data | Gaming history, login times, betting details | While Using the Platform |
We never store your full payment PIN, bank password, or card number.
Zero7 does not collect any data without a reason. The purpose behind each piece of information we collect is clearly explained below:
We never sell your data for advertising purposes or share it with third parties for marketing.
You have the right to know how your data is processed after collection. Zero7 uses data for the following purposes:
No Zero7 employee can access your personal data without a valid reason. Strict internal access controls are in place.
Cookies are small text files stored in your browser. Zero7 uses cookies to remember your login state and load the platform faster. We use two types of cookies:
You can disable optional cookies through your browser settings. Please note that disabling essential cookies may affect the site's functionality.
Zero7 follows the highest industry standards to protect your data. Our security framework is outlined below:
Keep in mind, however, that no one can guarantee 100% security on the internet. So always keep your account password strong and never share it with anyone.
Every Zero7 member has the following rights over their own personal data:
You can find out what information we hold about you at any time.
You can request that any incorrect or outdated information be updated.
You can request account closure and deletion of your personal data.
You can request that your data not be used for specific purposes.
You can obtain a copy of your data in a machine-readable format.
You can object to certain types of data processing.
To exercise these rights support@zero7.app-email us. We will respond within 72 hours. In some cases, legal obligations may prevent complete deletion — if so, we will explain why.
Zero7 does not retain your data indefinitely. Each type of information has a defined retention period:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 3 years | Legal Obligation |
| Transaction History | 5 Years | Financial Regulatory Requirement |
| KYC Documents | 5 Years | Under AML Regulations |
| Gaming History | 2 Years | Dispute Resolution |
| Log Files | 90 Days | Security Analysis |
| Marketing Preferences | Immediate deletion upon opt-out | Consent-Based |
Once the retention period expires, data is automatically deleted or anonymised so it can no longer be used to identify anyone.
Zero7 is strictly an adults-only (18+) platform. We do not knowingly collect or process personal data from anyone under the age of 18.
To help keep younger family members safe online, visit our Responsible Gaming View the page.
A note for parents: Make sure your children cannot access your device or account. Use a password lock on your account if needed.
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please reach out through the following:
This Privacy Policy may be updated at any time. For significant changes, you will be notified via your registered email or SMS. The latest version will always be available on this page.