Gaming is for fun, not stress. Zero7 wants you to always play on your own terms. On this page, find out how to manage your budget, when to take a break, and where to get help if things go wrong.
We don't just provide entertainment — ensuring you play in a healthy, controlled way is our responsibility too.
Set your own daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect within 72 hours and cannot be increased until the cooling period has ended.
Decide in advance how long you'll play each day or per session. Once your time is up, the platform will automatically notify you and encourage you to take a break.
Need some time away? Take a cooling-off period of 1 day to 6 weeks. During this time you won't be able to deposit or place bets, but you can still withdraw your available balance.
If you feel you need a long break from gaming, you can opt for self-exclusion for anywhere between 6 months and 5 years. Your account will be completely inactive during this period.
At regular intervals, the platform will remind you how long you've been playing and how much you've spent in total. This helps you make informed decisions.
If you're facing any issues related to gaming, our trained support team is ready to help — in complete confidence. There's no shame in reaching out; it takes courage.
Responsible gaming means treating gaming purely as entertainment — not as a source of income or a way to relieve stress. At zero7, we believe every player should have full control over their own experience.
Online gaming is growing in popularity across Bangladesh. Many people play for fun, and that's perfectly fine. But for some, gaming can gradually slip beyond a hobby. zero7 wants to make sure that never happens.
Responsible gaming doesn't mean playing less — it means Mindful Gaming. Know how much time you'll spend, how much money you'll set aside, and when you'll stop — if you have clear answers to these three questions, you're a responsible player.
Gaming addiction doesn't happen overnight — it develops gradually. If you notice any of the signs below in yourself, it may be time to take a break or seek help.
You keep playing to win back lost money, betting more each time.
You've tried to stop gaming but couldn't, or felt uncomfortable when you did.
You're hiding your gaming activity from family or friends, or lying about it.
You're spending money meant for household bills or other essential expenses on gaming.
You neglect work, studies, or family responsibilities to focus on gaming.
You feel restless, irritable, or depressed when you are unable to game.
You're taking out loans or borrowing money to fund your gaming.
Keep in mind: If even one of the signs above applies to you, it's time to act now. Delaying will only make things worse.
You can set your own limits at any time through your zero7 account settings. Here are the steps:
Log in to your account on the Zero7 app or website.
Click your profile icon in the top-right corner and select the "Responsible Gaming" option.
Deposit limit, time limit, loss limit, or session limit — choose whichever works for you.
Set a limit for any period — daily, weekly, or monthly.
Confirm your limit via SMS or email code. It will take effect within 72 hours.
Important: Lowering a limit takes effect immediately, but increasing one requires a 72-hour cooling period. This is by design — to protect you.
| Tool Name | Takes Effect | Cancel or Change | Type |
|---|---|---|---|
| Deposit Limit | 72 hours (for increases) | Immediate reduction is possible | Daily / Weekly / Monthly |
| Loss Limit | 72 hours | Immediate reduction is possible | Daily / Weekly / Monthly |
| Session Limit | From the next session | Change any time | Per session |
| Cooling-Off Period | Immediate | Expires automatically at the end of the period | 1 day – 6 weeks |
| Self-Exclusion | Immediate | Cannot be cancelled before the period ends | 6 Months – 5 Years |
| Reality Check | From the next session | Any time | 15 minutes – 2 hours |
If you think a family member is struggling with gaming, talk to them with empathy rather than blame. Gaming addiction is a mental health condition — not a personal weakness.
Zero7's support team is ready to hear and act on account-related concerns raised by family members on a player's behalf.
Don't face difficulties alone. Our support team is here for you seven days a week, around the clock.
Set a budget before you play
Take a 5-minute break every hour
Don't chase your losses
Don't play late at night when you're tired
Keep your winnings separate
Don't treat gaming as a source of income